{"id":12491,"date":"2026-08-15T19:16:53","date_gmt":"2026-08-15T16:16:53","guid":{"rendered":"https:\/\/innovaegitim.com\/?page_id=12491"},"modified":"2026-08-28T20:39:01","modified_gmt":"2026-08-28T17:39:01","slug":"musteri-odaklilik-iliski-yonetimi","status":"publish","type":"page","link":"https:\/\/innovaegitim.com\/en\/egitim\/satis-pazarlama\/musteri-odaklilik-iliski-yonetimi\/","title":{"rendered":"Customer Focus &amp; Relationship Management"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12491\" class=\"elementor elementor-12491\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79549e5a elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"79549e5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc2d82 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"3dc2d82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/innovaegitim.com\/en\/egitim\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Educational Services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b506ecd elementor-widget-mobile__width-initial elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"3b506ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sales &amp; Marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1abbb4eb elementor-section-full_width elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"1abbb4eb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32588374\" data-id=\"32588374\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5d4b3979 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d4b3979\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7b0f5ef3\" data-id=\"7b0f5ef3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6daecf87 elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"6daecf87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/innovaegitim.com\/en\/egitim\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Educational Services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3dbd2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3dbd2a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-67a2e843\" data-id=\"67a2e843\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26019884 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"26019884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Focus &amp; Relationship Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d886935 elementor-widget elementor-widget-heading\" data-id=\"6d886935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The customer is at the heart of sales. In this group, customer experience design, CRM and data-driven marketing, internal customer management, and relationship strategies transform a sale into a long-term relationship.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1a307b32\" data-id=\"1a307b32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2dd26140 ct-services-hero-right img-cover elementor-widget elementor-widget-image\" data-id=\"2dd26140\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi.png\" class=\"attachment-full size-full wp-image-13091\" alt=\"\" srcset=\"https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi.png 1080w, https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi-300x300.png 300w, https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi-1024x1024.png 1024w, https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi-150x150.png 150w, https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi-768x768.png 768w, https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/Musteri-Odaklilik-Iliski-Yonetimi-118x118.png 118w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29a2f500 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29a2f500\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36048fe\" data-id=\"36048fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1ff94ef3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ff94ef3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7af5d8d0\" data-id=\"7af5d8d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-615c6324 elementor-widget elementor-widget-go-s-heading\" data-id=\"615c6324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"go-s-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrap prthalign\">\n\n    \n            <div class=\"ct-subtitle-1\">\n            \n                <span class=\"icon\">\n                    \n                <\/span>\n                <h5 class=\"ct-subtitle-text-4\">\n                                        <span class=\"icon\">\n                        <img decoding=\"async\" src=\"https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/ct-5-sub-icon.png\" alt=\"\">\n                    <\/span>\n                                        Subprogram Overview                <\/h5>\n        <\/div>\n        <h1 class=\"elementor-gt-heading ct-section-title-1 ct-split-text ct-split-left-show\">The Journey Toward Customer-Centricity &amp; Relationship Management<\/h1>    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d563b0f elementor-widget elementor-widget-text-editor\" data-id=\"d563b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Customer-Centricity &amp; Relationship Management is designed to help organizations transform their sales and marketing capabilities into a holistic growth discipline. In this sub-program, we aim for participants to work with their own product and customer data and to develop a sales- and marketing-oriented mindset that translates into business results.<\/p><p>The accordions below list the scope, target audience, and specific learning outcomes for each training program. Click on the title to view the details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1e777aa9 e-flex e-con-boxed e-con e-parent\" data-id=\"1e777aa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-106ad45 elementor-widget elementor-widget-cantia-faq\" data-id=\"106ad45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cantia-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-faq-1-accordion\">\n    <div class=\"accordion\" id=\"accordionOne212145\">\n\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-5b25bf6\" aria-expanded=\"true\" aria-controls=\"collapse212145-5b25bf6\">\n                <span class=\"btn-text\">IVX-409 \u2014 Strategic Marketing and Management Approaches<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-5b25bf6\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The Strategic Marketing and Management Approaches program aims to strengthen the sales and marketing functions in a concrete and measurable way within today\u2019s business environment. The theoretical framework is supported by opportunities to apply concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Strategic Marketing and Management Approaches<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-bebf2a3\" aria-expanded=\"true\" aria-controls=\"collapse212145-bebf2a3\">\n                <span class=\"btn-text\">IVX-410 \u2014 Customer-Centricity and Relationship Management Strategies<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-bebf2a3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The \"Customer-Centricity and Relationship Management Strategies\" program aims to strengthen sales and marketing functions in today\u2019s business environment in a concrete and measurable way. The theoretical framework is supported by opportunities to apply the concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Customer-Centricity and Relationship Management Strategies<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-9acaaa8\" aria-expanded=\"true\" aria-controls=\"collapse212145-9acaaa8\">\n                <span class=\"btn-text\">IVX-411 \u2014 Customer Experience Design and Management<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-9acaaa8\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The Customer Experience Design and Management program aims to strengthen sales and marketing functions in today\u2019s business environment in concrete and measurable ways. The theoretical framework is supported by opportunities to apply the concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Customer Experience Design and Management<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-abe386b\" aria-expanded=\"true\" aria-controls=\"collapse212145-abe386b\">\n                <span class=\"btn-text\">IVX-412 \u2014 CRM and Data-Driven Marketing Strategies<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-abe386b\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The \"CRM and Data-Driven Marketing Strategies\" program aims to strengthen sales and marketing functions in a concrete and measurable way in today's business environment. The theoretical framework is supported by opportunities to apply the concepts using participants' own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of CRM and Data-Driven Marketing Strategies<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-64ced26\" aria-expanded=\"true\" aria-controls=\"collapse212145-64ced26\">\n                <span class=\"btn-text\">IVX-413 \u2014 Customer-Centric Marketing Strategies<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-64ced26\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The Customer-Centric Marketing Strategies program aims to strengthen sales and marketing functions in today\u2019s business environment in concrete and measurable ways. The theoretical framework is supported by opportunities to apply the concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Customer-Centric Marketing Strategies<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-ea40b9f\" aria-expanded=\"true\" aria-controls=\"collapse212145-ea40b9f\">\n                <span class=\"btn-text\">IVX-414 \u2014 Internal Customer Management and Loyalty Building<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-ea40b9f\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The Internal Customer Management and Loyalty Enhancement Program aims to strengthen the sales and marketing functions in a concrete and measurable way within today\u2019s business environment. The theoretical framework is supported by opportunities to apply the concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Internal Customer Management and Loyalty Building<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n            <div class=\"accordion-item scroll_right_slide_1\">\n            <h2 class=\"accordion-header\">\n            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse212145-a9f7cc1\" aria-expanded=\"true\" aria-controls=\"collapse212145-a9f7cc1\">\n                <span class=\"btn-text\">IVX-415 \u2014 Customer Sensitivity and Relationship Management Skills<\/span>\n                <span class=\"arrow-icon\">\n                <i class=\"fa-solid fa-angle-down\"><\/i>\n                <\/span>\n            <\/button>\n            <\/h2>\n            <div id=\"collapse212145-a9f7cc1\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionOne212145\">\n            <div class=\"accordion-body\">\n                <p class=\"ct-para-1 disc\"><p style=\"margin-bottom: 20px;line-height: 1.6\">The Customer Sensitivity and Relationship Management Skills program aims to strengthen sales and marketing functions in a concrete and measurable way in today\u2019s business environment. The theoretical framework is supported by opportunities to apply the concepts using participants\u2019 own product and customer data.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Scope of the Training<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>The Conceptual Framework and Fundamental Principles of Customer Sensitivity and Relationship Management Skills<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Roles and areas of influence in the context of customers and the market<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Application tools and integration into daily work routines<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurement and continuity mechanisms<\/span>\n    <\/div>\n<\/div>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Who Can Benefit from This Program<\/h4>\n<p style=\"margin-bottom: 20px;line-height: 1.6\">Specialists who perform sales, marketing, and customer relations functions, as well as middle and upper-level managers who lead these teams.<\/p>\n<h4 style=\"font-weight: bold;margin-top: 25px;margin-bottom: 12px;font-size: 1.2em\">Concrete Outcomes<\/h4>\n<div style=\"margin-bottom: 20px;padding-left: 5px\">\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A significant increase in sales and marketing expertise in this area<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>Measurable improvements in customer and business outcomes<\/span>\n    <\/div>\n    <div style=\"display: flex;align-items: flex-start;margin-bottom: 8px;line-height: 1.5\">\n        <span style=\"display: inline-block;width: 6px;height: 6px;background-color: #000;border-radius: 50%;margin-top: 8px;margin-right: 12px;flex-shrink: 0\"><\/span>\n        <span>A sustainable sales and marketing practice<\/span>\n    <\/div>\n<\/div><\/p>\n            <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48d82a48 parallax-img elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48d82a48\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-619d3574\" data-id=\"619d3574\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c4aab69 elementor-widget elementor-widget-shortcode\" data-id=\"6c4aab69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>\n    .ff_conv_app_5 { background-color: null; 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}.ff_conv_app_5 .f-radios .f-key { display: flex !important; } .ff-btn-submit { background-color: #1a7efb; color: #ffffff; }<\/style>\n<div class=\"ffc_conv_wrapper ffc_inline_form\">\n    <div class=\"frm-fluent-form ff_conv_app fluent_form_5 ff_conv_app_frame ff_conv_app_5 ffc_media_hide_mob_no\" data-form_id=\"5\">\n        <div data-var_name=\"fluent_forms_global_var_1\" class=\"ffc_conv_form\" style=\"width: 100%\" id=\"ffc_app_instance_1\"><\/div>\n    <\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47530688\" data-id=\"47530688\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7514d58e elementor-widget elementor-widget-go-s-heading\" data-id=\"7514d58e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"go-s-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrap prthalign\">\n\n            <h3 class=\"ct-bg-text ct-split-text-bg ct-class-add\">INNOVA<\/h3>\n    \n            <div class=\"ct-subtitle-1\">\n                        \n            <h5 class=\"subtitle-text-1 elementor-cantia-sub\">INNOVA Training &amp; Consultancy Limited Co.<\/h5>\n        <\/div>\n        <h1 class=\"elementor-gt-heading ct-section-title-1 ct-split-text ct-split-left-show\">Let\u2019s Work Together to Maximize Your Team\u2019s Potential<\/h1>                    <div class=\"ct-para-1 disc elementor-gt-desc\"><p class=\"p1\">Leave your email address to learn more about our next-generation corporate training programs, and we\u2019ll share our customized solutions with you right away.<\/p><\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40a3f065 elementor-widget elementor-widget-go-about-eight\" data-id=\"40a3f065\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"go-about-eight.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"ct-business-3-content\">\n    <div class=\"community\">\n        <div class=\"commu-left\">\n                            <div class=\"community-img\">\n                    <img decoding=\"async\" src=\"https:\/\/innovaegitim.com\/wp-content\/uploads\/2026\/08\/c2-group-copy.png\" alt=\"List\">\n                <\/div>\n                                        <p class=\"ct-para-1 community-text\"><a href=\"https:\/\/themexriver.com\/wp\/cantia\/about\/\">%99,8 <\/a> <br> Partner Satisfaction<\/p>\n                    <\/div>\n        <a href=\"https:\/\/themexriver.com\/wp\/cantia\/about\/\" class=\"link\">\n            <i class=\"fa-solid fa-arrow-right\"><\/i>\n        <\/a>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>E\u011fitim Hizmetlerimiz Sat\u0131\u015f &amp; Pazarlama E\u011fitim Hizmetlerimiz M\u00fc\u015fteri Odakl\u0131l\u0131k &amp; \u0130li\u015fki Y\u00f6netimi M\u00fc\u015fteri, sat\u0131\u015f\u0131n merkezidir. Bu grupta m\u00fc\u015fteri deneyimi tasar\u0131m\u0131, CRM ve veri odakl\u0131 pazarlama, i\u00e7 m\u00fc\u015fteri y\u00f6netimi ve ili\u015fki stratejileri; sat\u0131\u015f\u0131 uzun vadeli bir ili\u015fkiye ta\u015f\u0131r. Alt Programa Genel Bak\u0131\u015f M\u00fc\u015fteri Odakl\u0131l\u0131k &#038; \u0130li\u015fki Y\u00f6netimi Yolculu\u011fu M\u00fc\u015fteri Odakl\u0131l\u0131k &#038; \u0130li\u015fki Y\u00f6netimi, kurumlar\u0131n sat\u0131\u015f ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12465,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-12491","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/pages\/12491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/comments?post=12491"}],"version-history":[{"count":7,"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/pages\/12491\/revisions"}],"predecessor-version":[{"id":13094,"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/pages\/12491\/revisions\/13094"}],"up":[{"embeddable":true,"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/pages\/12465"}],"wp:attachment":[{"href":"https:\/\/innovaegitim.com\/en\/wp-json\/wp\/v2\/media?parent=12491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}