This workshop goes beyond the technical knowledge expected of a procurement professional; it teaches participants how to project a confident demeanor in a corporate setting. Through concrete examples, participants internalize the importance of courtesy, confidentiality, keeping one’s word, and maintaining a professional demeanor during conflicts when communicating with suppliers, internal clients, and teammates. Professionalism is addressed as a set of behaviors that can be learned.
Scope of the Training
Corporate Etiquette and Polite Communication
Time Management and Keeping Your Word
Privacy and Professional Ethics
A Professional Demeanor in Times of Conflict
Who Can Benefit from This Program
All procurement and supply chain staff; specifically, those in roles that involve direct contact with suppliers and those within the team who have not yet established consistent behavioral patterns.
Concrete Outcomes
A Stronger Corporate Image
Declining number of communication accidents
High levels of trust and cooperation